Once you request a demo, our team will contact you within 24 hours to schedule a convenient time. During the session, we’ll walk you through how our live video monitoring system works, show real-time examples, and answer any questions about your specific security setup. No obligations — just a clear understanding of how Vigilant OP can protect your business.

Our system easily integrates with most existing CCTV and IP camera setups. We connect your cameras securely to our monitoring center through an encrypted network. From there, our trained security professionals and AI software continuously monitor your feeds to detect and respond to any suspicious activity — without requiring new hardware in most cases.

When our AI system or operators detect an unusual event, our team immediately verifies it and takes action. Depending on the situation, we can trigger live audio warnings, alert on-site personnel, contact local authorities, and send you instant notifications. Every action is logged and reported for full transparency and follow-up.

You’ll receive detailed incident reports outlining the time, type, and outcome of each event. In addition, we provide periodic summaries that highlight overall site activity, response times, and system performance — helping you make informed security decisions and track improvements over time.

Yes — absolutely. Our monitoring center operates around the clock, 365 days a year. No breaks, no blind spots. Whether it’s day or night, weekends or holidays, our team and systems are always active to ensure your property stays protected.